Ontario Works Directives Training - Mississauga

Please join us for a comprehensive 2.5 day training session focused on Ontario Works (OW) policy directives and program updates. This event is designed for all OW Frontline Staff, Administrators and other professionals involved in the delivery of Ontario Works within First Nations. 

In this session participants will learn how to complete program intakes, process and calculate assistance, determine and monitor eligibility, mandatory and discretionary benefits, how to support participation and meet program standards according to the Ontario Works Act and policy directives. An overview of policy changes and updates will be provided, and participants will have opportunity to analyze policies and participate in group discussions and share best practices on exercising administrators discretion. The training will include interactive workshops, real-world case studies, and opportunities for cross-regional collaboration. Key topics will include eligibility assessments, employment assistance strategies, compliance and accountability, and client-centered service approaches.

Hotel Information:
Delta Hotel Toronto Airport & Conference Centre
655 Dixon Road Toronto, ON M9W 1J3
A block of rooms has been reserved at the hotel and will be available until Tuesday May 27, 2025, to make a reservation please contact 1-800-668-3656. 

For more information, please email [email protected].

We have arranged for the event to allow assistive devices and welcome service animals and support persons. We will notify you of any temporary disruptions and encourage you to let us know how we are doing in the area of accessibility so we can improve.

Cancellation/No-Show Policy: Please note the cancellation date of June 2 2025. Should you register and not be able to attend, please notify us as soon as possible. Attendees who cancel after June 2 or do not show to training will be subject to a $75.00 cancellation charge.